![]() ![]() I thought the Sonar thing made the Arctis 7's sound better, but not enough to warrant all the other hassles. I'm willing to try again, but not if SS didn't fix this - forcefully hijacking my Windows default audio choices randomly or on every reboot. I haven't looked at SS GG app for over a year, had to re-image my Windows install after using the 'Sonar' beta feature which basically took my audio 'hostage' and kept changing defaults to the SS virtual audio devices no matter what I did.I use multiple different audio devices, Harman Kardon desktop speaker system, 'Blue' desktop microphone, V-Moda Headphones and Arctis 7 wireless headset.I use a really awesome app called 'SoundSwitch' to change my audio devices (output and input) with one click profiles, however SS GG Sonar basically refused to allow this, instead presuming that I would only ever want to use SS equipment (unbelievably arrogant). Posts that do not fit into flair categories will promptly be removed at moderator discretion. 99% of all threads should get auto tagged automagically. You are doing a major service to yourself and our community. This helps our sub stay streamlined and quickly searchable for other on target threads. If your post manages to slip by the auto flair feature, please take a second and do so on your own. Rule 5 - Automoderator is currently reporting in and standing by. Rule 4 - Harassment, posts that are not constructive, and/or thread spamming will be removed and a ban may be issued. A ban may follow depending on the severity. ![]() Rule 3 - Absolutely zero tolerance for foul or aggressive language. ![]() If you have an urgent matter, please open a help desk ticket! Our inboxes are always full and we most definitely will not be able to get in touch with you right away. ![]() All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules National Holidays and are closed for business accordingly. We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. Example: DTS Sound Unbound.STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything Ensure you do not have any additional apps installed from other sources (I.e., the Windows Store) related to DTS.If you are using NordVPN, you may be able to continue using NordVPN and DTS by disabling the NordVPN tunneling service.Not all VPN clients are known to have issues Check if your VPN provider has another method to connect.To reinstall DTS, click the blue banner that appears on the device card of your DTS-supported headset.Uninstall/disable VPNs to continue using DTS When you reinstall GG, DO NOT click the blue banner that appears on the device card of your DTS-supported headsetĢ.Before uninstalling, you can back up your device configs using Cloud Sync:.Disable DTS within Engine to continue using your VPN In order to resolve, you have several options.ġ. You may be running into an issue in which an installed VPN client blocks GG functionality on headsets where DTS is enabled. Video does not stream or play locally when you when you select your headset’s “Game” output as the audio playback device.Scroll to 'Source' and select 'PS4.' In the GameDAC, press and hold the main control knob to enter the menu. On your Arctis Pro Wireless base station, press the main control knob to enter the menu. Audio does not play through headset when you select your headset’s “Game” output as the audio playback device For an Arctis Pro or GameDAC, connect the USB cable from the DAC or base station to a front or rear USB-A port.Arctis 5, Arctis Pro Wireless, Arctis 7, Arctis 9, Arctis Pro, or GameDACĪnd are experiencing any of the following issues when you have GG installed:.Issues with audio playback or config switching on headsets with DTS support? ![]()
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